Our Product Catalogue
Information and help
Phone and fax:-
| About Us We are commited to you having a great shoping experience with us. If you have any suggestions or comments please email or write to us at:- SARL Flaf Flaf Cat 7 Chemin du Moulin 66490 Saint Jean Pla de Corts France info@mysolarshop.co.uk |
| Making A Purchase For your security and peace of mind we will ask you for your credit card information over the telephone after you have completed your order. Make sure you give us your correct telephone number! We accept most current credit and debit cards such as Visa, Mastercard and Switch etc. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. When confirmation of order is received, it indicates that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to just us in case we've dropped a bollock with our pricing, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. Prices shown in pounds are for reference as Mysolarshop.co.uk sell in Euros. If you use a non EU credit / debit card, your payment will be converted into Euros at the current rate used by you credit / debit card supplier. We continually update the exchange rate in our system, to maintain an accurate pricing picture for our customers. |
| Shipping And Handling Some items can be large and very heavy so we calculate the cost of shipping on a per order basis. We will always ask you to accept these charges before we progress your order and process and card payment. |
| Delivery Schedule We will always endevour to deliver your order right away. We will normally send your order to you in 10 business days . International orders are generally received in under <days> days. |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free. |
| Credit Card Security For you security and peace of mind we will ask you for your credit card information over the telephone after you have completed your order. Make sure you give us your correct telephone number! |
| Guarantee Although we can't give more than the manufacturers guarantee on our products you can be sure we choose them because we'd buy them ourselves and expect them to last a long long time. Plus we're always flexible and willing to listen to what you've got to say. We'd rather you were a happy customer because we know bad news spreads faster than we'd like it to. Having said that; if you've tried to get a round peg into a square hole with a large hammer we might have to take a slightly different view! After all is said and done we want you, our customers to be happy so lets talk if you have a problem with something you've purchased. |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 0033 4 68 55 93 36 (International +44 0033 4 68 55 93 36) or fax us on 0033 4 68 22 60 82 or write to us at Chemin du Moulin Saint Jean Pla de Corts France 66490 France |
| Privacy Policy Renewable Energy France - Mysolarshop do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposes |
| Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm |
